Send Flowers to Yea, VIC

Customer Feedback:

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Dear Petals, I would like to commend you and your team for a great service and for going the extra mile in dealing with a special request that came at a time of lose and pain with the death of a close family friend. I received a call from London around 12 midnight from my daughter asking if I could arrange to have flowers at the funeral of Grandmother who had tragically past away. The funeral being the next day at 10 am. We knew the town where it was being held ,the church, but no street address or phone number ,we did have a deadline though. I informed my daughter I would give it my best shot and so here I am. I had been recommended to your site through the a2k site and having found the produced best suited to our needs followed the prompts and came to the place for special instructions. Here I apologised for the lack of information supplied and asked you to give it your best shot. When I arrived at the venue myself, early so as I could find it in plenty of time the flowers at the stage had not arrived. The guest and families arrived and moved into the church and I thought I may have to take them to the house latter. But as the last of the guest were being seated a car pulled up in the car park I had a window seat] one of your team emerged caring the requested flowers ,he was meet by one of the attendants who very formerly took them to the front placed them on show with the others gave me a thumbs up on the way passed. The best part was the flowers were from two grand sons who are living in England at the moment and could not be there in person but wish to be part of this special celebration of their Grandmothers life. After the flowers were placed there one of the family members wailed over and checked the card and was able to inform the family members that the boys had remembered and were part of this special family time. So Jill to you and your team at Petals Network The family thanks you all for a fine effort that really made a difference on the day. I would highly recommend your service and product. Again thank you. C. Sonntag.