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Send fresh flowers hand–delivered by your local florist

Delivery Information

Petals Network understands that when you order flowers online you want flowers that look fantastic, are long lasting and are delivered when and where you want.

All Petals Network flower orders are hand arranged by our network of local florists and delivered straight to the recipients home, office, hospital or venue. Our florists will deliver your flowers with care, and you can be assured that your order will be of the best quality using the freshest, most seasonal flowers available. If a florist cannot deliver flowers personally, they will arrange for a local and trusted courier to deliver your order.

Same Day Delivery - Monday to Friday:
Orders must be received before 2:00 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.

Same Day Delivery - Saturday:
Orders must be received before 10:00 a.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day business day.

Sunday and Public Holidays:
We are unable to make deliveries on Sundays and Public Holidays. Deliveries requested on this day will be delivered the following business day.

*These cut off times do not apply to busy floral events including (but not limited to) Mother's Day, Valentine's Day and Christmas.

International Orders:
For all international orders please visit Petals Worldwide.

Same Day Delivery Exclusions:
There are some locations due to their remoteness that cannot be guaranteed for same day delivery. If this is the case, Petals will notify you with alternative delivery options.

Delivery Times:
While Petals Network offers customers the opportunity to nominate a preferred time of delivery (i.e. AM, PM or ASAP) it is not possible to guarantee that these times will be achieved. Petals Network uses a network of local florists around Australia to deliver flowers so customers receive the freshest flowers available. Consequently, there are often local reasons why an order can not be delivered within your preferred time frame (for example, courier delivery times).

If the flowers are for a timed event (for example, a funeral or business location), the florists will do their best to assist. However, Petals Network strongly recommends that you provide us with an alternative address so the flowers can be delivered elsewhere if too late for the timed event.

Flower deliveries to residential addresses usually occur between 9:00am and 7:00pm, and flower deliveries to work addresses usually occur between 9:00am and 5:00pm.

Delivery Areas:
A local service fee is added to each order, for each address. Delivery of orders to rural route addresses, secured buildings or cemeteries cannot be guaranteed. We do not deliver to PO BOX or LOCKED BAG addresses.

At Petals Network we try our best to ensure your flowers are delivered on time to the right location. Unfortunately, Petals Network cannot offer same day delivery or deliver to some locations due to their remoteness. Some deliveries may be required to be collected from the nearest town or depot, if this is the case the recipient will be notified.

Some areas Petals Network cannot deliver to include:

  • Alice Springs, NT
  • Carnarvon, WA
  • Ceduna, SA
  • Clandulla, NSW
  • Clermont, QLD
  • Cooktown, QLD
  • Cooper Pedy, SA
  • Croftby, QLD
  • Exmouth, WA
  • Hopetoun, VIC
  • Humpty Doo, NT
  • Katanning, WA
  • Katherine, NT
  • Kununurra, WA
  • Magnetic Island, QLD
  • Merriwa, NSW
  • Mungindi, NSW
  • Nannup, WA
  • Newman, WA
  • Omeo, VIC
  • Paterson, NSW
  • Port Hedland, WA
  • Rutherglen, VIC
  • South Hedland, WA
  • Swifts Creek, VIC
  • Texas, QLD
  • Tom Price, WA
  • Weipa, QLD
  • York, WA

Petals Network cannot deliver to the territorial islands of Australia including but not limited to Thursday Island, Horn Island, Stradbroke Island, Herron Island and Fraser Island.

We do not guarantee delivery to the following timed events:

  • Funerals
  • Wedding Receptions
  • Parties
  • Functions

We do not guarantee delivery to the following places:

  • Hospitals (especially Intensive Care Units)
  • Army, Airforce and Naval Bases
  • Ships
  • Jails
  • Secure Buildings
  • Hotels
  • Mines
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