Customer Testimonials and Reviews

Testimonials From Our Statisfied Customers

Dear Petals!
Thanks for your VERY successful delivery of flowers to my mother on Mother's Day.
Received with perfect timing and very generous bunch, lovely colours. Will use your service again, the best I have found.
Thank you for all your help making a special day for my elderly mother,
Gareth
LONDON

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Dear Petals
excellent reliable and prompt will be using petals again
GERRY

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I have been sending flowers to Germany for 6 years and never may I say never, have I been so please. I was not sure if my daughter was going away or not sa I waited to send flowers for her birthday until the last minute.
Never did I think in a million years they could be delivered today, but they were at 8:30 this morning Germany time. My daughter said they were beautiful!!!!! Thank you so very much...I will never use another flower site again.
Carmella Price,
USA

Thankyou so much for processing my order so quickly. Dad said the flowers are beautiful and hopefully they will help him on the road to a speedy recovery. Again thankyou and I look forward to using Petals again soon.

I would just like to thank the Petals network for the wonderful flowers delivered to my cousin in the UK. It was comforting to know that my thoughts were conveyed to her via your flowers on the loss of my dear Aunt. And a big thank you to the man who delivered them for taking the time and trouble to go so far. once again THANK YOU.

Good Day
I would just like to say thank you so much for delivering such magnificent flowers to my Aunt who is in hospital.
I had ordered flowers and received an email from my family to say they were beautiful. What really impressed me was the fact that the florist had gone beyond the call of duty and actually added a couple of angels to the arrangement (I had written on the card to my aunt that we were sending a few extra angels to keep her company, and the florist had placed some in the bowl). It was really unexpected and truly thoughtful of him/her. Please could you pass on my appreciation to the person responsible.
I will most certainly be passing your name around, fantastic!
Kind Regards,
Carrie

Id like to take the time to THANK all of ya'll for delivering my order on time and for adding the items that I requested to be added. The arrangement DEFINITELY brightened her stay in the hospital.... she totally loved the arrangement and I love the fact that ya'll added a little extra other than strictly what I asked for... she sure enjoyed it. THANK YOU ALL SO VERY MUCH !!! I will absolutely use this company for my future floral needs and will definitely refer this company to anyone I know needing flowers.
A customer for life,
James Johnson

From Todd
To: Narelle, Katie
Narelle, Katie and everyone else,
Just wanted to let you know that my order was delivered at the time I had asked and she loved the flowers. It was totally unexpected and absolutely made her day. Thankfully, that was my hope all along.
Your website was a tremendous help and your follow up emails were greatly appreciated. I'll definitely use your service again and recommend you to friends as well.
Thanks a million,
Todd

From: Mark
Hello
I just ordered some flowers through your website and I thought I would tell you that it was very easy and a satisfying experience.
Mark

From: Louise Sinclair
Re: Bouquet and delivery
The comments regarding the outstanding quality and arrangement of flowers received by my Mother has prompted me to respond. When living overseas it is difficult to ensure that on line providers deliver the best. In the past I have used another large florist network and certainly not received such a positive feedback. In fact, it was the lack of such comments which ensured that I look elsewhere. Please pass on my thanks to the florist responsible. I will certainly use your service again.
Regards,
Louise Sinclair

From: Michelle McFerran
She said she absolutely LOVED the flower arrangement. I use petals.com.au every year and I am always VERY happy and pleased with the way you all do arrangements. Thank you so very much. I am sorry I was so worried. Being here in the states, it's hard to track things down sometimes. Thanks again for everything! As always, wonderful job!

From: Trish Southan
I just wanted to pass on my thanks and praise for the wonderful flowers & gift delivered under my order above. Last night I received photos of what I had sent, and they look wonderful. My friend is still praising how wonderful the flowers were, and how well they are lasting (even after 1 1/2 weeks). i was the recipient of some very sad flowers sent to me recently, and at considerably more expense than what I was able to afford on my order. It is great to see such a wonderful and highly professional service being offered by your organisation, and would be grateful if you could pass my comments on to the florist concerned.
Regards,
Trish Southan

From: Beverley Causey-Smith
To whom it may concern:
Thank you very much for the lovely flowers which I ordered on behalf of a dear friend in Victoria, British Columbia, Mrs. Rita Darling, on March 8, 2004.
They arrived and certainly cheered up my dear friend! She loved the combination of yellow roses and pastel pink lilies which I mentioned when I placed the order for the bouquet. She was kind enough to email me a beautiful picture that I share with you in this mail.
I look forward to dealing with your company again when I need the magical gift of flowers for someone dear.
With kind regards,
Beverley Causey-Smith, St. George's, Bermuda
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From: Sandy Standing
Dear Petals Network Team
I would just like to Thank you for being able to process and deliver my
somewhat late floral delivery request I placed yesterday ( well more like the early hours UK time today 15/1/04) for my sisters Birthday. I have spoken with her this morning and she was very very happy to have received the beautiful arrangement you put together on her actual birthday.
Thanks again for your efforts - Much appreciated
Kind regards
Sandy Standing

From: E. Marcela Solorzano
To Whom It May Concern
Thank you so much for delivering the flowers on timer to my boyfriend when I placed the order the night before! Your service is definitely reliable due to short notice and the great distance; you made my boyfriend's day/birthday special because of your commitment and that meant a lot!
Sincerely
e. Marcela Solorzano

From: Janice Buckland
How very much I appreciate your service!
This email had just arrived before I spoke to my Aunt in Australia. She had just taken delivery of the flowers. She is delighted. Your timing was just right and has helped to make a sad time for us all a little easier.
Janice Buckland.

From: Dallas Gibaud
Thank you so much for making sure my later order arrived on time, what a great organization your is! Perfect! Thank you Again!
Dallas Gibaud

From: Allan Ashley
We have used Petals Online before and we wish to express our gratitude for the efficiency, quality and value-for-money of their service. We fell totally confident in recommending this service to an and all of our friends.
Allan Ashley

From: Mike and Rita Hatcher
Just a note to let you know that your site is excellent and more or less idiot proof. My mum had flowers from you some time ago at home - she is at present in hospital and thought them amongst the best she had ever had.Thought you ought to know what we thought
Mike and Rita Hatcher

From: David Newlyn
Subject: Many Thanks
Petals People,
Please accept our thanks x3. We sent our third gift via petals recently all extremely well received. One to; Mt. Gambia S.A.; Melbourne and Sydney-we live half way between Syd - Melb.-. The last one was to my step mum in hospital. The Bouquet ($45 deal) was a real 'hit' with 'mum, fellow patients & staff, raising comments on the arrangement of roses & accompanying "blue flowers" on a hydrange base. Full points to you & your teams for tasteful & exquisite arrangements presented promptly, economically and professionally. You are assured of our continued support, may you stay well & prosper, kindest regards
David & Carole Newlyn : )

From: Dmitry
Dear Bianca and Lindy,
I want to express my great gratitude. Great thanks to you and your colleagues for your work. Everybody who saw the bouquet says that it is amazing. Now I'll always be using Petals Network and recommend your service for all my friends.
Best regards and wishes,
Dmitry.

From: Elizabeth Dean
I've been sending flowers by Petals to India and Poland and your service is Brilliant. Thank you very much.

From: Margaret Ravaillion
I would just like to say Thank you very much for sending the beautiful flowers so quickly that I ordered through the Amway website that were delivered to Nambour Hospital yesterday. The 83 year old recipient received them just prior to her life threatening operation yesterday which lifted her with excitement from a bad state of depression just before she had went into the operating theatre. I was slightly reluctant to send them through the internet because I wasn?t sure if it would be processed as quickly as ringing it through, but I am very loyal to the Amway website which made me decide to try it. I was so glad I did, and I wish to thank you once again for getting the flowers to the recipient so quickly. It made such a big difference to her before the operation. I haven't seen the flowers myself, but I received two phone calls last night from relatives thanking me and telling me how beautiful they are.
Thanks again from a very satisfied customer,
Margaret Ravaillion.

Name: Sehun Kim
To: hq@petals.com.au
Subject: Thank You

I am deeply grateful for your good delivery. My daughter was surprised with the gift sets that you sent on her birthday. I'll be sure to use your gift delivery system again in the future.
Sincerely yours,
Sehun.

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From: John Fisher
To: hq@petals.com.au
Subject: Thanks from Canada!

Thanks for a fantastic same-day delivery to our daughter-in-law whose birthday we missed. A digital photograph was sent the same day, showing your beautiful bouquet of flowers. Great value. Great service. Please post this message where all involved can see it.
Heartfelt thanks from Canada guys!
John & Luella Fisher

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From: Chris Sonntag
To: hq@petals.com.au
Subject: Thank You

Dear Petals,

I would like to commend you and your team for a great service and for going the extra mile in dealing with a special request that came at a time of lose and pain with the death of a close family friend.

I received a call from London around 12 midnight from my daughter asking if I could arrange to have flowers at the funeral of Grandmother who had tragically past away. The funeral being the next day at 10 am. We knew the town where it was being held ,the church, but no street address or phone number ,we did have a deadline though.

I informed my daughter I would give it my best shot and so here I am.

I had been recommended to your site through the a2k site and having found the produced best suited to our needs followed the prompts and came to the place for special instructions. Here I apologised for the lack of information supplied and asked you to give it your best shot.

When I arrived at the venue myself, early so as I could find it in plenty of time the flowers at the stage had not arrived. The guest and families arrived and moved into the church and I thought I may have to take them to the house latter. But as the last of the guest were being seated a car pulled up in the car park I had a window seat] one of your team emerged caring the requested flowers ,he was meet by one of the attendants who very formerly took them to the front placed them on show with the others gave me a thumbs up on the way passed.

The best part was the flowers were from two grand sons who are living in England at the moment and could not be there in person but wish to be part of this special celebration of their Grandmothers life. After the flowers were placed there one of the family members wailed over and checked the card and was able to inform the family members that the boys had remembered and were part of this special family time.

So Jill to you and your team at Petals Network The family thanks you all for a fine effort that really made a difference on the day.

I would highly recommend your service and product.

Again thank you.

Chris Sonntag.

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From: Helen Lawrence
To: hq@petalsnetwork.com
Subject: Re: Petals Order Confirmation

Dear Petals,

What prompt service! Thanks. My mother is unwell at the moment, having recently been diagnosed with Leukaemia. Living a long way from her in Switzerland makes it hard, so I decided to send her some flowers to cheer her up. I ordered the flowers at 11pm here and they were at my mother's door in Geelong within a few hours. I requested pink and in her thank you note, my mother mentioned how pretty all the pink flowers were.

So, thanks again. Your efficient service really put a smile on my mother's face.

Helen Lawrence
Zurich, Switzerland

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From: Bill Purcell
To: hq@petalsnetwork.com
Subject: RE: Flowers order

Greetings,
Yet another note of congratulations for a job well done. The timing was perfect and my wife loved the selection of flowers.
Be assured of my recommendation to others after my two very positive transactions with your fine network.
May you prosper,
Bill

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From: Janet Bannister
To: hq@petalsnetwork.com
Subject: Delivery

Thank you so much for your prompt delivery of the flowers I sent to my Mother, it was absolutely fantastic. I have never been able to get flowers delivered actually to her door before, let alone within hours.

The arrangement was apparently beautiful and Mum was delighted, please express my thanks to all concerned, including the shop in Korindi, which I believe has only recently opened.

I will definitely recommend you to others and will be a regular customer.

Thank you all again,

Jan

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From: Greg Robins
To: hq@petalsnetwork.com
Subject: Petals Network Internet Order

My sister received the fruit and flowers on schedule and is very happy with them. I'm thrilled that the Internet ordering work so easily and the delivery was so prompt.
Well done, I will use you again,
Greg Robins

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From: Shahid
Subject: Petals Feedback

Thank you very much for the prompt help. I was delighted and very impressed. I had made a mistake when I wanted the flowers to be delivered and you guys helped me out by changing the order date in time.

Thanks again. You're the best!

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From: Judi Purss
Subject: Petals Feedback

I understand that the 'Plant and Fruit basket I ordered for deliver for Friday, was fantastic. Congratulations on a job well done. I have ordered flowers on the internet before and felt I didn't get value for money. Was reluctant to try again and am pleased I did.

Many thanks,

Judi Purss

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From: Louise Abrams
Subject: Thanks to Jill and Petals Network

Dear Jill,

Thanks again for delivering flowers to my Aunt. It's never easy to send flowers or purchase through the internet, and when you're thousands of miles from home like I am (holidaying in America) it is even harder. Did they get the order? Were the flowers delivered?

Well, I did have problems with the connection when I ordered from you, and it was reassuring to know you were there behind the web pages, making sure everything worked out well. I was very impressed by your service, and from all the other comments in your testimonials page, it seems you're an expert at great service!!

Thanks again, I will be sure to recommend you to everyone flower lover I know!

Kind Regards,

Louise Abrams

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From: Mirsada Muzur
Subject: Re: Petals Internet Order

Dear PETALS!

What a wonderful service! I have just been on the phone to the hospital where the basket arrangement I ordered was delivered - my Dad, the nurses and even the doctor commented on how beautiful the arrangement is - thank you!

A beautiful arrangement, delivered on time, at a reasonable price within hours of ordering - what more could one ask for!?!?

I will be using your service again soon. As an Australian living overseas this is the perfect way to let the people back home know that I am thinking of them on important occasions.

Mirsada Muzur
Sarajevo, Bosnia & Herzegovina

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From: Suzanne Chaney
To: hq@petals.com.au
Subject: RECENT ORDER YOU SENT FOR ME

I WOULD LIKE TO EXPRESS MY THANKS FOR THE ROSES YOU SENT I ORDERED THE WERE APPARENTLY THE MOST LOVELIEST ROSES SHE HAS RECEIVED EVER

I WOULD LOVE TO CONTINUE TO DO BUSINESS WITH YOU IN THE FUTURE IF YOU HAVE ANY SPECIAL OR BROCHURES OR EMAIL INFO PLEASE SENT IT TO ME I WOULD ALSO LIKE TO INQUIRE ABOUT BALLOON SETS

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From: Don Sligh, USA
To: hq@petalsnetwork.com
Subject: Petals feedback

Last month we sent a gift basket to relatives in Australia through
your company. This was our first experience doing business over the
internet and needless to say we were a little nervous about giving
our credit card number to someone in another country. We have 
received word from family members that the gift basket was very 
lovely and just as you had described and our credit card bill was 
right in line with your currency converter. Needless to say we are 
extremely pleased with the treatment we have received from Petals 
Inc and plan to use your services again.

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From: Arline Coffelt
Denver, Colorado, USA
To: hq@petalsnetwork.com
Subject: Petals Internet Order

From the United States - I was exceedingly pleased by the service 
provided by Petals Network - on very short notice they delivered a 
beautiful birthday basket to my son as a surprise for his birthday 
while he was in Australia - I couldn't have accomplished this without
the Petals website and email - and Petals came through with flying 
colours!!

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From: Paul Cattin
To: hq@petalsnetwork.com
Subject: Petals Internet Order

You took care of my order very well last time, and I wanted to 
thank you for such excellent service. I look forward to more 
business with you.

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From: Mira Baird
To: hq@petalsnetwork.com
Subject: thanks again ..

I placed two orders last week for my Dad who is very ill in
hospital (I'm flying out tomorrow to Sydney from Germany) and
I wanted you to know that the flowers arrived within 24 hours
and he was really happy - boosted his spirits tremendously
- in any case, I rang his hospital on June 2 and spoke to the
night sister for the hospital address, then jumped online
and placed the order through Petals for the following day
and when she came back on shift again the following evening
the flowers had arrived!

Everyone was amazed and it was the talk of the ward!
Thanks - your service's efficiency means a lot especially
right now.

Mira Baird

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From: Dee Johnson
Subject: Re order 10075
     

My daughter currently living in Singapore sent me the most
beautiful basket of flowers which were delivered to my place
of work on Thursday 22nd April. 
They were much admired by the rest of the staff and are still
in a beautiful condition at my home after nearly one week.
I am sure my daughter appreciated the fact that she was able to
order them on the internet and know they would be delivered 
to me before I left work early that day.
Sincerely
Deirdre Johnson          

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From: Liu, Jack
To: 'hq@petalsnetwork.com'
Subject: RE: Petals Internet Order

Dear Natalie,

Thank you for a mastery touch with the presentation
and arrangement that brightened up the day of a dear friend
and a Bride-to-be.
Of course not to forget the impressive Petal's associate in Brisbane.

I am very impressed that the request was handled so well.
I put to you a somewhat troublesome and picky order,
and I am touched with the classy and professional style that
you were able to show.

Well done, and thank you once again.
I am sure to use and recommend your service in the future.

Yours Sincerely,

Jack.

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From: Lilly Toala
To: 'hq@petalsnetwork.com'
Subject: RE: Order to Sydney

Just want to thank "Petals" for their prompt service and
response to my urgent e-mail... I needed to send flowers to
my parents for their anniversary and using another service
would have meant it may have been delayed a day.
The delivery charges I found were much more comparable
than if I had to order from here in New Zealand.
So thank you once again "Petals"...
my parents really appreciated
the fruit and flowers.

from a "soon to be regular customer"
Lilly Toala

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From: Terry Payne 
Subject: Re: Petals Internet Order          

Dear Scott Williams:          

When I wanted to send roses from the States to a very special person
living in Australia, I initially inquired with local florists and was 
informed of a 3 to 4 day delivery time plus an additional international fee.
Also, the local florists cautioned that they could not guarantee the 
quality of flowers.  I decided not to place the order.          

After returning home I found your site on the Internet.  
Within minutes I had viewed the floral arrangements and sent a 
delivery request to you. Petals immediately notified me that the flowers
would be delivered that day. It was almost too easy.  
A couple of hours later I received a telephone call from a very happy
friend who said the roses had been received and were beautiful.                         

Petals made this possible in a fraction of the time and at half the costs
as compared to my local florists.  I just want to thank you for your 
quality product and fast, friendly service.  Your web page is bookmarked 
and I will be calling on you again.          

PS. You're service is very prompt.  Cess has already received the roses
and loves them.  Thank you very much for doing such a great job.  Have a
>wonderful weekend!